Although we love our nap mats, what makes us really happy is being able to provide the kind of customer service and responsiveness we crave ourselves. Taking care of our customers and going the extra mile is what makes us tick. Best of all, our customers notice – and take the time to tell us about their mats and our service.
I just wanted to thanks you for sending the mats so quickly. We got all eighteen mats and the kids love them. We are a military family currently stationed in Kigali, Rwanda (Southern Africa), and my kids ages 3 and 5 just started school here. The school is new and they don't have much funding for some things. The kids were laying down on cement floors with dirty carpets for rest time. I am so glad I found your website, we got great quality and prices and were able to buy mats for all the children. They are so happy and they love their mats! Once again thanks so much.
Anna M., Kigali, Rwanda, Africa
Hi there! I saw that you shipped my daughter’s mat and that it will be here in time for the first day of school. You guys are absolutely the best!! If you need a customer reference regarding your level of service, you know how to reach me. Nicely done!! Thank you!!!
Carrie K., Snohomish, WA
Thank you so much for your help this morning ... this has been my best experience with customer service
EVER!! Y'all are doing a great job and I will recommend your company to all of my friends.
Anne V., New Orleans, LA
I just wanted to let you know that I am absolutely IN LOVE with the nap mats I purchased from your store. They are fabulous and I plan to give them as gifts for every b-day party I go to this year. Thanks for offering such wonderful products with such reliable customer service.
Amy F., West Harrison, NY
Very happy; thank you!
Braida S., Orange Beach, AL
Nap mats and more simplified the monotonous process of web searching what I needed. Almost every imaginable option was available, complete with a comparision guide and reasonable price. When it came time to order, I called directly instead of ordering online and was greeted with a cheerful voice. The beautiful nap mat arrived shortly and my son hasn't parted from it yet! Thank you.
Stacy S., East Syracuse, NY
Fantastic! Very fast delivery of personalized item, and it is beautiful! Thank you!
Sheri J., Ijamsville, MD
Adorable napmat! My son loves it!
Rebecca A., Driftwood, TX
Very fast shipping, great, quality products.
Amy P., Dallas, TX
Thank you! We so appreciate your effort in getting us our order as soon as possible. Our child is enjoying his new nap mat, and I have recommended your business to other parents at our daycare.
Gail J., Glen Allen, VA
Item arrived quickly and as described, would do business with again!
Tracy B., Atmore, AL
I was very pleased with everything and will be using Nap Mats and More in the future.
Wendy C., Arlington, TX
When I first received my order and was disappointed, they jumped right in to correct my mistake to make me happy. I have to say this was top of the line customer service. They did not have to take back the order and replace it with another mat but they did. They truly in making their customers happy. I would recommend them to all my friends. I can not thank you enough for letting me correct my mistake and get the mat my son wanted. He has been on cloud 9 and so happy with his mat. Thank you.
Evelyn M., Little Elm, TX
The nap mats are wonderful! They are perfect for daycare use or just lounging around the house. My boys were able to select from several prints. The transaction was smooth and the mats were delivered quickly. GREAT!
Glen G., Mt. Juliet, TN
We purchased a nap mat for our son. It was fairly priced and included shipping. The mat is adorable and included a pillow and blanket. My son loves his mat and is very proud of it.
Aimee W., Chesterfield, MO
Wow! I absolutely loved it. It was what I expected and more. Thank you!
Fatina J., Allen, TX
I love my NapMat. It arrived very prompty and was exactly to my order specs. my son also loves his NapMat and is getting a lot of use out of it. I would highly reccommend NapMats to any parent or parent to be.
Joy J., Austin, TX
I sincerely appreciated Cristinas customer service! I needed the napmat for my daughter within 2 days for her 1st day of pre-k and Cristina had it there the day before! I will use them again! Thanks,
Angela O., Pearland, TX
The mat is really cool - no other kid in her school has one like it. my daughter loves it!
Tiffany O., Keller, TX
Very responsive, personalized customer service was a big plus. For me, thats huge--precisely what keeps me coming back to businesses like this, and what makes me refer friends.
Elisabeth H., Alexandria, VA
Everything about the purchase of my nap mat was easy. I would definitely purchase from this company again.
Desiree B., Austin, TX
Great service. When I emailed questions, the response was prompt and polite. Would recommend.
Melissa W., Plano, TX
I will order again!
Milton G., Russellville, AL
The ease of my purchase was ideal. I recvd my merchandise sooner than expected.
LaQuita I., Katy, TX
fast and easy absolutely adorable!
Valerie B., Merritt Island, FL
Incredibly fast service! I will definitely purchase from these merchants again. Great selection of merchandise.
Kathy C., Glen Allen, VA
quality is great!
Melanie G., West Hills, CA
As always, superior quality and excellent customer service. Thats why we always return for these special holiday gifts!
Janeen M., Freehold, NJ (repeat customer)
Quite a nice mat and great customer service. My 2 and 1/2 yr old loves his new mat!
Judee G., Cape Giraradeau, MO
Thank you so much for the wonderful nap mat. My daughter loves it. Great quality and quick service!!
Steven M., East Hampton, NY
I ordered on a Saturday and received my merchandise Tuesday without any extra shipping charge. Everything was intact and looked fine. There was also a handwritten thank you note on the shipping slip for a nice little personal touch. I like having my shipping expectations exceeded. I would definitely do business with this company again.
Rosalind W., Rochester, NY
Very easy to order and the nap mat came quicker than expected. My daughter loves it!
Ashley H., The Woodlands, TX
My daughter was a reluctant preschooler so the nap mat gave her something special for nap time. She is crazy about the flowers and loves to carry it by the handle. She can roll it up herself. I like the sizing the blanket fully covers her and she has some room to grow length wise.
Kristin W., Billings, MT
I received my sons Mars nap mat today and wanted to say how pleased I am with the quality and looks of this product. First, I was not expecting to have it until sometime in October as it stated 4-6 weeks for delivary. However, only 2 weeks after my order it was here! At first glance I could tell that this was a high quality product. The inner blanket is so soft and the padding is nice and thick. I know that my 12 month old will be very comfortable in this for many years to come. I feel good knowing that he will have a soft place to nap while at daycare. I cant forget to mention how adorable the lettering is. I have highly recommended this to my birth board and I am usually not one to endorse products. Thanks again for such a wonderful product. It exceeded my expectations.
Shannon K., Altoona, PA
There IS still such a thing as customer service! Got a call from a young lady to discuss my shipping and ensure that I got my nap mat, when I needed it. Thank you! I will tell all my friends about this great company!
Auna R., Dallas, TX
I purchased two napmats. One for my daughter, and one for my son. The service was wonderful, I received napmats in good time, and the kids have been carrying them around for two days now!
Nicole B., Wallington, CT
My 4 year old son has been THRILLED with his new nap mat. Customer service was fabulous too!
Lanae H., Red Bank, NJ
Transaction was a pleasure from beginning to end. The item arrived in time, in perfect condition and communication throughout was fantastic. Would absolutely purchase from this merchant again and would highly recommend.
Joanne O., Mansfield, MA
Quick shipment. Perfect product. Thanks!
Melissa S., Tampa, FL
I would definately buy from them again!! They always responded to my emails very quickly and it was delivered just in time. I will definately reccomend them. I am very pleased with the product as well.
Elise U., Plano, TX
I purchased a nap mat for my daughter from Nap Mats and more last month. Of course - I had left it kind of late, and was trying to get the perfect nap mat in a hurry. I did a lot of intense research on the web, and found this site. Their mats seemed nicer than many others I saw, I liked the fact that the designs were pretty and all cotton instead of synthetic materials, also their designs seemed more unique and didnt include any Disney characters etc, as our daughters school frowns on character motifs. I had to call them to double check on the material, and found them to very responsive and helpful. Given the lateness of my order, the mat arrived within the promised amount of time, and my daughter loves it! I would recommend them to my friends.
Alpa W., San Francisco, CA
Thank you so much for your great service. My nap mat arrived today and I am sure the little girl I am giving it to will enjoy it for years! It is adorable. I really appreciated the extra care you gave my order and the timely fashion in which it arrived. A job well done!!!
Karen K., Pennsylvania
Thanks so much - our daughter LOVES her nap mat. She sleeps at school now!! You can’t pay enough for that kind of result!
Jessica G., South Carolina
Hi Cristina and Jennifer – the nap mat arrived last week and is amazing! The construction and quality are really top-notch and the embroidery of my son's name looks hand-stitched. I could not be happier. Plus, the hand-written thank-you note in the box was a really special and classy touch. Thank you!
Nancy S., Massachusetts
The mats are really cute!
Sarika G., Texas
Great communication and follow through. I highly recommend this site.
-Elizabeth L., Vermont
It was such an easy transaction. I received my nap mat within 2 days and my daughter loves it!!! I would absolutely recommend this product; it is wonderful.
-Kathleen W., Alabama
Jennifer and Christina are great. I ordered a mat on line that they actually were out of, and they personally called and corrected the problem. The service was wonderful and the delivery was prompt. My little girl loves the mat and is now excited to go to school and use it.
-Elizabeth C., Texas
This product was awesome and works great for small kids in pre-school programs. Thank you so much!
-Tiffany B., North Dakota
I just want to inform you that I am completely satisfied and so our my kids. We immediately placed them on the floor and my son (14mos) and daughter (3) played and rolled around on them for 15 minutes.
Also, while driving by their "new" school yesterday, my daughter mentioned how she couldn't wait to take her nap mat to school.
Most importantly, thanks for your quick response to my email and for answering my questions. There were other companies I contacted and I still have no response. Thanks for your wonderful customer service. I will pass your website on to others who inquire. Thanks!!!
-Shannon L.W., Texas
We just received the rainbow nap mat for our son and it's the cutest thing I've ever seen. It's really special to have his name stitched onto the pillow. And we got it in time for school starting. Thanks Much,
-Heather F., Texas
My daughter Isabel started preschool yesterday and took her adorable princess napmat with her. She slept comfortably and loves the look and the feel of the mat. Thank you for such a great product ~ I'm sure that I will be ordering more in the future and will pass your name to other parents. Sincerely,
-Lara A., California
I was in a crisis mode trying to get my new kindergarten student a mat before school started. We had received two mats from another vendor with her name spelled incorrectly. With only a week to go I was panicked. Nap Mats and More responded quickly and saved the day. They also sent me an email to reassure me I would get the mat in time. I was very pleased with their customer service. Thank you.
-Debra S., Louisiana
I love the nap mat! It is darling!! Pink and brown with poodles and personalized! It couldnt be any cuter! I wanted something cute but also comfortable for my daughter and this is very cushion-y. It is going to be perfect for school this year. The best part is that the pillow and blanket are both attached so I dont have to keep up with anything. It rolls up nicely and my daughter is able to carry it around with the shoulder strap. Very convenient. Also, the blanket is warm. It gets freezing some days on the floor during nap time and I wanted to make sure she will be warm enough. I cant wait to show it off at school. I fully expect to send tons of business to Jennifer and Christina. Who, btw, were so nice and communicated with me every step of the way. thanks again girls! We love it!
-Carey R., Texas
"Thank you so much....it came out great i absolutely love it....thank you also for putting her middle name on it......she loves it, she brought it to school today and was ecstatic about it!!!"
-Julie C., Massachusetts
"I just received my In Transit nap mat for my son and even though he is not quite sure what to use it for yet, he loves the ultra soft blanket and keeps turning it over to look at the pictures of the cars and trucks that are on the outside. It would be even better if the pictures were on the sleeping side so he could see them when he tries to nap. My mat arrived very quickly and I am so thankful I spoke with you on the phone about which nap mat to choose because your advice was very helpful. We have another baby on the way so expect another order from us when the transition from crib to mat for naps happens with our 2nd! I'll let you know how he's napping when he starts his new "big boy" daycare. Thank you so much for your help and exceptional service."
-Heidi B., Maine
My daughter and I love the nap mat even though it cost a bit more than Id wanted to spend. That said, the immediate sense of personalized service and customer appreciation made the price worth it
-Lisa M., California
Great mat. My son really likes it. Its soft & has a pillow & blanket attached. Very nice people to work with - personalized service.
-Eileen L., Texas
I was very pleased with my purchase. The customer service was top notch and I will recommend to my friends and family.
-Lorraine C., Virginia
Great shopping experience and quick delivery!
-Kathleen B., Illinois
Just wanted to send a quick note of thanks. We received our order yesterday, just in time for the first day in the new "pre-4K class". Ellie was very excited about her NEW Pink Sparkly Princess Napper, with HER name on the blanket. She couldn't wait to go to school. Nap time is usually a dreaded experience for Ellie, who despises naps at this age. However, at least today she is looking forward to a "nap time" shared with her new Princess friends. Thank you for processing the order so efficiently. And for creating a product of great quality.
- Tammy J., Alabama
You are the best! This daycare thing was an unexpected event so I was ill prepared. I knew I didn’t want one of those cheesy plastic mats so I Googled and found you guys. Comfort and cute. . . that’s what I was looking for. I am sure that I found both!
-Liza B., Mississippi
Cristina & Jennifer, thank you so much! I searched EVERY site available on the web for nap mats and you definitely have the best selection, quality and designs. The free shipping was like icing on the cake! I'm going to spread the good word to local moms.
- Teri K., Georgia
Excellent product, great customer service, e-mail updates on status of order were wonderful. would recommend site to friends.
-Leslie H., Alabama
I am going to recommend this website to my sons preschool. The service and communication from this vendor was excellant, and so was the final product!
-Charles C., California
This was one of the most pleasant experiences I have had purchasing an item online. First and foremost the product is absolutely adorable!! Everyone who sees it comments about how cute it is. My daughter loves it and sleeps very well on it at daycare. Second, the personalized note that was included in the shipment made it all that much more special. I truly appreciate the extra steps that they took to make my shopping experience with them so wonderful. I will definitely refer others to Nap Mats and More and will shop with them again.
-Kelly G., South Carolina
Awesome overall customer service, delivery and communication. Transaction went smoothly.
-Sonja E., Texas
Beautiful product. Wonderful service. I have looked FOREVER for the perfect napping product for my daughter and this one meets my criteria: Washable; removeable pillow so it washes more easily; cool top fabric so my duaghter doesnt get too hot; an attached blanket so she can have the option of using one but it doesnt get lost, folds easily for carrying, and adorbable patterns to choose from. Price is a tad more than some I have seen but worth every penny.
-Beverly G., Missouri
Wonderful service! Great product! I Will recommend to friends.
-Cory J., Georgia
These nap mats are beautifully crafted and the service was excellent! I would absolutely deal with them again!
-Elisabeth V., New York
The mat I ordered is so cute and they got it shipped to me very quickly. I thought it was a little expensive, but it was definitely the cutest one out there, so I chose to spend the extra money. I would definitely purchase from this website again. They were very quick in responding to my questions and very accurately represented their product. It is high quality and I am thoroughly pleased with my purchase.
-Melissa E., Mississippi
Wonderful toddler back-packs!! Absolutely beautiful!! I searched everywhere and they had the best selection! Well made and simply fantastic!!
-Nancy B., New York
I talked to Cristina and she was VERY nice and extremely helpful! Thank you!
-Nicole S., Texas
I had a wonderful buying experience at Nap Mats and More. There was a good variety of mats to choose from and it arrived at my house very quickly. My 5 year old loves her princess nap mat and insisted on sleeping on it in her bed the first few nights we had it. I would recommend them to anyone.
-Kerrie G., Vermont
My friends daughter loved the mat for her new little boy. She thought it was perfect to take with them to her office and was excited that it would still work for him as he grows. I will definitely order another one soon for my assisants upcoming birth.
-Rebecca S., Texas
We love the Faries napmat and cannot wait to use it for kindergarten.
-Jerusha S., Oklahoma
Their customer service was exceptional. I loved the personal touch of actually receiving an e-mail from an actual person as to the status of my order, instead of having to check on-line.
-Tonya C., Pennsylvania
"Thanks for your individualized customer service...I am so impressed! Keep doing what you are doing - I will pass the word along to others around us about your product."
- Gina F., Florida
"You guys are TRULY the best! Thanks again..."
- Sandy K., Oklahoma
"Thanks so much for your follow up regarding my order. I was very pleased with your product and level of your service! I have passed your information on to my friends in D.C. with children. Your nap maps are super cute and my daughter will start to use hers in June. Thanks so much!"
- Ashley B., Virginia
"I just wanted to let you know that I received the nap mat on Wednesday, I couldn't believe it! My son loved the dinosaur pattern and his name so much. He can't wait to take his first nap at school now. I cannot stress enough how personal and professional your service was. I wish that every online company would follow your excellent example."
- Sarah O., New Jersey
"Just wanted to drop you a quick note to say how happy I am with Nap Mats and More. My order arrived promptly and the mats are great quality. The boys just love them, and in fact, demanded to sleep in them that night!! I love that my order will also benefit the kids' preschool as well. I am definitely recommending you guys to anyone who will listen!"
- Wendi M., Virginia (Matching Dino Nap Mats, and talking about our daycare affiliate program)
”I got it, it’s beautiful. Thanks for making things right! I can’t wait until everyone sees them.”
- Denae H., California (Resort Floral and Bounding Blossoms Nap Mats)
”We received our nap mat and Malachi loves it. Thank you very much. It’s great! We received it in a reasonable time. It was really fast! Once again, thank you very much!”
- Eric B., California (Mars Mat)
”I appreciate your follow up and ownership of my order. I just wanted to thank and compliment you on your professional, personal service. I have spent my career in retail and sales and have seen customer service on many levels. Truly great service is so rare that when I get it, I am always compelled to thank the person.”
- Natalie B., Alabama (Hot Pink/Zebra Nap Mat)
”Received the mat…it’s perfect. My husband and mom (who are both hard to impress) loved it! I’ll be odering another one for my goddaughter. I think my mom wants to order one for her house. You’ll see me again. Thanks for making my little girl’s Christmas better. Happy Holidays.”
- Janeen M., New Jersey (Black Toile/Hot Pink Nap Mat)
”WE LOVE IT! Thank you so much.”
- Kathleen T., California (Soft Pink Toile Nap Mat)
”Thanks so much for putting forth the extra effort to see that the nap map I ordered arrived in time for my daughter to begin her new daycare!!! We received it this evening, and it’s absolutely perfect! Thanks so much! I will be sure to pass your website along to my friends!”
- Amy S., Texas (Ditzy Daisy Nap Mat)
”Ooooh, this blanket is so very soft!”
Vivienne, Virginia (age 3), commenting on the Bounding Blossoms Nap Mat